CRM Retargeting

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Experienced marketing professionals

Professional CRM Retargeting for Effective Customer Engagement

What Is CRM Retargeting?

CRM retargeting is a data-driven digital marketing strategy that allows businesses to re-engage with their existing customers using insights from their CRM (Customer Relationship Management) system. Unlike traditional retargeting, CRM retargeting does not rely solely on cookies or site behavior, but on actual user data, allowing for more personalized and strategic communication across marketing channels.

Why CRM Retargeting Is Essential for Business Growth

CRM retargeting gives businesses the ability to:

Reconnect with inactive customers
Personalize communication based on behavioral data
Reactivate previous buyers with timely offers
Promote customer loyalty through relevant messaging
Reduce churn and increase lifetime value (LTV)

By using CRM retargeting, you create high-impact marketing that reaches customers across platforms like Google, Meta, email, and SMS—based on real customer data, not assumptions.

CRM Retargeting Strategies That Deliver Results

Our CRM retargeting solutions are designed to convert and retain customers by targeting them with highly relevant campaigns. We offer:

Segmentation of your CRM database (based on activity, interests, demographics)
Personalized email campaigns triggered by customer behavior
Dynamic ad campaigns via Facebook, Instagram, Google Ads
Integration with major CRM platforms like HubSpot, Salesforce, Klaviyo
Loyalty and win-back campaigns for long-term engagement
Automation workflows for customer onboarding and upselling

Tailored Campaigns for Specific Business Goals

CRM retargeting is adaptable to various industries and goals:

E-commerce: Re-engage with cart abandoners, showcase new arrivals to past buyers, cross-sell related products.
SaaS & B2B: Activate dormant leads, nurture trial users into paying customers, offer renewal incentives.
Retail & Services: Announce local promotions, seasonal offers, and reward loyal customers with exclusive deals.

Multichannel Execution

CRM retargeting works across multiple touchpoints:

Email and SMS outreach
Programmatic display advertising
Paid search and social media ads
Push notifications and in-app messages

Why Choose Us for CRM Retargeting?

As a professional CRM retargeting agency, we combine technical precision with strategic marketing thinking. We understand the power of first-party data and help you turn that into revenue. Whether you’re looking to recover lost sales, nurture long-term loyalty, or optimize your email segmentation—we have the expertise and tools to deliver.

Maximize Your CRM’s Value with Targeted Retargeting

Start building deeper relationships and driving repeat conversions with CRM retargeting. Whether you’re nurturing leads, reviving old customers, or driving new purchases—our personalized retargeting campaigns deliver measurable business impact. Reach out to learn how CRM retargeting can become your growth engine.

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Process

Our work process

1. Planning & Goal Setting:

We start by understanding your vision and objectives.

2. Preparation of creative materials and technical infrastructure

Enabling communication and analytical tools as well as production of creative material.

3. Start of communication

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4. Campaign analysis and optimization

Active monitoring.

(Constant campaign optimization and strategy management to ensure all of your marketing objectives are met.)

5. Conclusions

Findings and further recommendations.

(As we grow, we’ll periodically take a step back to evaluate our progress and identify the best opportunities for growth. We’ll also let you know about new potential threats and address any weaknesses in your business model)

our clients

We’re Proud to Serve

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Our numbers

Our numbers that matter

Years of industry experience

Millions of dollars of total ad spend

Average ROAS

Blog and case studies

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FAQ

Frequently asked questions

Testimonials

Hear It from Our Clients

Viktorija Ratomskė

CMO @ iSun AG

Vytis and Defined Chase is more than an agency – they are like your own team working hand in hand all the way. We have worked with Defined Chase with a few different brands, and we always received fair feedback and recommendations for our campaigns. All the goals were always met on time, budgets were well managed, and growth was always backed up by data – this is a great example of ownership. I would recommend Vytis with his team for anyone who wants to scale business successfully across digital channels with reliable partners.

Nerijus Grybe

Managing Director Lithuania at Merxu

If you are looking for professionals to consult and manage your Google ads - look no further. Defined Chase is the best choice as they understand Google products in-depth, so they are ready to offer you the best investment portfolio that will allow you to reach your targets on the agreed budget. Defined Chase proves their confidence as professionals because part of their remuneration depends on your targets and achievements. I would definitely recommend Defined Chase.

Gediminas Ratkevicius
Adrijus Jakučionis
Mantas Michalauskas

Co-founders

We struggled with our digital marketing campaigns and analytics until we found Defined Chase. Professionalism, deep knowledge, and efficient communication - everything you need while outsourcing the services. Huge thanks to Vytis and his Team!

Audrius Paulauskas

Founder/CEO of Flashy, LightSmile, Saugus vaikas

When building stable, self-sustaining businesses, there comes a time for managers when you either realize that you can’t pay and do it all on your own, or you stop growing. We met “Defined Chase” at that very moment, and I am very satisfied with the very professional way in which they manage advertising. The growth of the brands we managed started from the very first day we signed the contract. No more wondering how, where and what to advertise, and we can get on with expanding into new markets and building our team.

Deivydas Jurčiukonis

Founder/CEO of eshoprent.com

We started our partnership with “Defined Chase” after unsuccessful results with other agencies and have been working together for more than a few years now. We have tested the quality of the service we provide with our own products and achieved amazing results. We have started recommending “Defined Chase” to all our clients as a reliable and good agency. Absolute recommendation from eShoprent!

With love

siulumazgas.lt

Before we started working with the advertising agency “Defined Chase” we only sold knitting threads online. The aim was to “survive” the quarantine. The results exceeded our expectations. We were pleasantly surprised by the agency’s work, and its professional advice allowed us to grow our sales and open a shop in Klaipėda. We will continue our partnership. This is an agency that can and should be trusted.

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